Help and advice
We are open daily from 9am to 9pm every day of the year. For urgent assistance please ring the Ambulance Line on 01892 731565. This number should only be used if you have found a sick or injured animal. For non-emergencies, please click the relevant links listed below.
Our Wildlife Hospital is based in Paddock Wood, Kent. Our ambulance service covers a circular area defined by Medway (Kent), Greenwich (South London), Croydon (Surrey) East Grinstead (West Sussex) and Mayfield (East Sussex).
If you are based outside our catchment area, then please refer to a directory of wildlife rescues throughout the UK.
Getting in touch
How do I contact the Ambulance Line?
The Ambulance line is for emergencies only. They can be reached on 01892 731565.
Who do I contact for admin related matters?
Tel: 01892 824111
Admin office opening hours:
Monday and Tuesday 9.00am – Noon
Wednesday: 2pm – 5pm
Thursday and Friday: 9am – 3pm
Email: fox@foxproject.org.uk
Who do I contact regarding deterrence?
fox@foxproject.org.uk
Who do I contact for patient updates?
Who do I contact for non-urgent advice on fox injuries and sickness?
Hospital@foxproject.org.uk
Who do I contact regarding a shop order?
fundraising@foxproject.org.uk
Who do I contact regarding Social Media?
fundraising@foxproject.org.uk
Who do I contact for Media requests?
Trev@foxproject.org.uk
Who do I contact regarding Legacy and Will matters?
Sue.Williams@foxproject.org.uk
Is the Fox Project open to the public?
As a wildlife hospital dealing with sick, injured and inevitably frightened wild animals, we regret we are unable to admit visitors.
To coordinate dropping off a casualty – please ring the ambulance line on 01892 731565.
Please do not turn up to the admin address - this is not the address of the hospital.
What is the correspondence address for The Fox Project?
This is not for casualties or hospital services.
The Lodge
Kings Toll Road
Pembury
Kent
TN2 4BE
